eCAPS — Networking | Cybersecurity AnyDesk Authorised Reseller · Australia
Secure remote access for Australian business

Support every device you're responsible for — without opening a hole in your network.

AnyDesk licensing, deployment and support for Australian organisations, from a partner who has rolled it out across thousands of sites.

  • TLS 1.3 and RSA 2048 encrypted sessions, with an on-premises option when data can't leave your building
  • Mass deployment via MSI and Group Policy — hundreds of endpoints, not hundreds of installs
  • Pricing quoted in AUD, licences sized to your actual technician count
  • Named technical contact, not a global ticket queue
Backed by eCAPS — AnyDesk National Distributor for India & SAARC and AnyDesk APAC Top Distributor 2024. Thirty years in networking and cybersecurity, now serving Australia.

Request your AnyDesk quote

Tell us the size of your environment and we'll send AUD pricing, usually within one business day.

No obligation. We don't sell or share your details, ever.

30 yrs
In networking & cybersecurity
5,000+
Channel partners in the eCAPS network
#1
AnyDesk APAC Top Distributor, 2024
20+
Security & networking brands represented
The situation

Remote access became critical infrastructure. Most of it was never designed to be.

Hybrid teams, distributed sites, unattended machines in the field. The tools that got Australian businesses through the last five years were chosen quickly — and a lot of them are still running on consumer licences, shared passwords and open ports.

Attackers know this. Remote access is one of the first things they probe, and the ACSC keeps saying so.

What we hear from Australian IT teams

  • "We're paying per-user for something half the team never opens."
  • "Nobody can tell me who connected to that server last month."
  • "Our renewal is in USD and the invoice moves every year."
  • "We can't put client data through a cloud relay we don't control."
  • "Support tickets go into a queue somewhere and come back in three days."
Why AnyDesk

Fast enough to actually work. Locked down enough to pass an audit.

AnyDesk was built around its own codec rather than a generic screen-share stack, which is why it stays usable on the connections Australian field sites actually have.

Encryption that stands up

TLS 1.3 for the session, 256-bit AES transport encryption, and RSA 2048 asymmetric key exchange verifying every connection.

Deploy at scale

MSI packages, batch scripts, command-line interface and Group Policy support on the Advanced tier and above. Roll out to a whole site without touching each machine.

Control who gets in

Access Control Lists, permission profiles, two-factor authentication, Single Sign-On, and the option to disable interactive access entirely so only password access works.

Prove what happened

Session logs track and monitor remote access activity for compliance and security review — the answer to "who connected to that machine, and when".

Cloud or on-premises

Host AnyDesk on your own server when data residency, sovereignty or client contracts mean sessions can't traverse a public relay.

Every platform your fleet runs

Windows, macOS, Linux, Android, iOS and more — including unattended access to the machines nobody sits in front of.

Licensing

Four tiers. We'll tell you which one you actually need.

Most organisations we quote are on the wrong tier — usually paying for seats they don't use, or squeezing a team onto a licence that was never meant for it. Send us your numbers and we'll size it honestly.

PlanBuilt forWhat it adds
Solo A single technician or sole trader One concurrent connection, up to 100 managed devices. Not scalable — outgrow it and you re-buy.
Standard Small IT teams, up to 20 users Scales to 20 concurrent connections, up to 500 managed devices, custom-branded client, user management and permission profiles.
Advanced MSPs and mid-market IT, up to 100 users Scales to 50 concurrent connections, up to 1,000 managed devices, mass deployment (MSI), Group Policy, command-line interface and live phone support.
Ultimate Enterprise and regulated environments Up to 2,000 managed devices, cloud or on-premises hosting, Single Sign-On and a dedicated support team.

Tier capabilities per AnyDesk's published plan comparison. AUD pricing is quoted per organisationtell us your numbers and we'll come back with a figure you can put in a budget.

Just need one or two seats? Buy a single-user licence online and skip the conversation entirely.

eCAPS × AnyDesk

We didn't just pick up a product line. We built one.

There's a difference between a company that resells AnyDesk and a company AnyDesk chose to build a region with. Here's how ours went.

Who we quote for

If you support machines you can't walk up to, this is for you.

Managed service providers

Supporting many clients from one console, with per-client separation and clean session records.

Multi-site retail & hospitality

POS terminals, kiosks and back-office machines across venues, most with nobody technical on site.

Manufacturing & logistics

Line controllers, warehouse terminals and equipment in places a laptop shouldn't go.

Healthcare & aged care

Clinical systems where session logging and access control aren't optional extras.

Professional services

Client data under contractual confidentiality — often where the on-premises option matters most.

Internal IT teams

Hybrid staff, BYO devices and a helpdesk that needs to fix things without a site visit.

Before you ask

Fair questions

You're based in India. Who actually supports us in Australia?

You get a named contact for your account, engaged during Australian business hours, and quotes issued in AUD. Behind that sits the engineering team that supported an entire region's AnyDesk deployments — which is a deeper bench than most local resellers can offer. If a local presence is a hard requirement for your procurement process, tell us in the form and we'll address it directly rather than dance around it.

Can we keep everything on our own infrastructure?

Yes. AnyDesk's on-premises option lets you host on your local server for greater control over security. It's available on the Ultimate tier. If data residency, sovereignty or a client contract requires it, say so in the form and we'll scope that specifically.

We already use another remote access tool. Is switching worth the disruption?

Sometimes it isn't, and we'll say so. What usually justifies a move is one of three things: a renewal price that's climbed past what the tool delivers, a compliance requirement the current tool can't evidence, or performance that fails on the connections your remote sites actually have. If none of those apply to you, we'd rather tell you than sell you.

How fast is a quote?

Usually within one business day. If your requirement involves on-premises deployment or an unusual licence structure, it may take an extra day to size properly — we'd rather be right than quick.

We're an MSP. Is there a partner arrangement?

Yes. Building and supporting channel partners is what eCAPS has done for thirty years — it's the core of the business, not a side programme. Select "Reseller / MSP enquiry" in the form and we'll start that conversation.

What happens to my details after I submit this form?

They go to the eCAPS Australia team so we can prepare your quote and follow up. We don't sell, rent or share your details with third parties. If you'd like them removed at any point, email us and we'll do it.

Tell us what you're running. We'll tell you what it should cost.

A short form, an AUD figure, and a straight answer about whether AnyDesk is the right fit for your environment.

Or buy a single-user licence online — Solo, Standard and Advanced, in AUD.